Common application questions
Find practical answers about applying, updating your details and getting support.
Applying and receiving updates
Can I save my initial application and finish it later?
The initial application does not have a Save draft option. Prepare your information and files so you can complete it in one visit.
I have not received an email. What should I do?
Check your spam or junk folder and confirm that you entered the correct email address.
If you need help, contact recruitment with the role title and any application reference.
The form will not submit. How do I fix it?
Read the message on the page and review the highlighted fields. Check required answers, dates and upload limits, and reselect files if asked.
If the problem continues, tell recruitment the message shown and the device and browser you are using. See the upload guide for help with files.
Existing applications and changes
Can I apply again or apply for another role?
Browse current openings and review the requirements for each role. For help with a previous application to the same role, contact recruitment.
Can I change or withdraw my application?
Contact recruitment from the email address used for your application and explain the correction or withdrawal you want. Include the role title and application reference if available.
For requests concerning your personal data, see questions about your information.
A role has closed. What happens to my application?
Follow the latest communication about your application. If you are unsure whether you need to take any action, contact recruitment with the role title and your application reference.